This page explains how to request deletion of your Naarni Service account and associated personal data, what is deleted, and what may be retained. This applies to the account you use to sign in to the Naarni Service mobile app (developer: Naarni Technologies).
Option 1 — Delete from within the app (fastest)
- Open the Naarni Service app and sign in.
- Go to the Profile tab (bottom navigation).
- Tap Delete account.
- Confirm. Your account is deactivated immediately and you are signed out.
Option 2 — Request by email
Send an email to privacy@naarni.com from the address associated with your account, or include the phone number you sign in with, and the subject "Account Deletion Request". We verify your identity before acting.
Email a deletion requestWhat gets deleted
| Data | What happens |
|---|---|
| Your login account (phone number, name, role) | Deactivated immediately, then permanently deleted. |
| Device identifier & push token | Deleted; you stop receiving notifications. |
| Encrypted session on your device | Cleared on sign-out. |
What may be retained
Job cards, inspection records and photos you created are part of your organisation's maintenance and audit records and may be retained after your account is deleted, where we have a legal or legitimate business obligation to keep them. Where retained, they are de-associated from your personal login identity where feasible.
Timeframe
Account deactivation is immediate. Full deletion of personal data is completed within 30 days of a verified request, except data subject to legal retention requirements.
Contact
Naarni Technologies
Email: privacy@naarni.com